Frequently Asked Questions

Yes. We are registered with both the DED and DTCM in Dubai.

We are currently located on Floor 6, Blue Bay Tower, Business Bay, Dubai, UAE.

You may contact us through our 24/7 customer support telephone line +971 4 871 9200 or by emailing us at for which you can expect a response within 12 hours.

The DED stands for Department of Economic Development. They regulate the practice of business activities within Dubai.

The DTCM stands for the Department of Tourism and Commerce Marketing. They are the regulatory authority in Dubai regarding not only holiday homes but the whole tourism industry in the Emirate. All holiday home operators must obtain permits from them to operate for each unit they want to rent out. Those who do not obtain the permit are operating illegally.

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